Frequently asked questions

We visit your lawn and spend about 20 minutes assessing its condition - grass health, weed and moss levels, thatch buildup, shade, drainage. We measure the lawn to confirm the exact monthly price. If a renovation would help, we’ll quote it as a one-off alongside the plan and book a date. If the lawn needs a proper reset first, we’ll quote a full restoration instead. No charge, no obligation, no hard sell.

All products we use are safe once dry, which typically takes 1-2 hours. We’ll let you know after each visit when it’s fine to use the lawn again. If you have specific concerns about a product, just ask - we’ll share the data sheet.

A renovation is a single visit: scarification (minimum two passes with a professional machine, all waste cleared from your lawn), aeration to relieve compaction, overseeding with quality grass seed suited to your conditions, and a light organic topdressing (2-3mm) to support recovery. It's booked as a one-off alongside The Treatment Plan, and every lawn benefits from one each year for the very best result. Spring and autumn dates fill early, so a deposit holds yours. If the grass itself is past saving, we'll recommend a full restoration at your survey.

The biggest difference is who turns up. It’s owner-operated, so George looks after your lawn personally and you can reach him directly. Beyond that, we use organic-based feeds, targeted weed treatment (not blanket spray), moss control that deals with the causes, and you get a lawn health report after every visit. Renovation work is quoted per lawn after a free survey, so you only pay for what your lawn actually needs.

Visible improvement typically shows within 4-8 weeks of the first treatment - greener colour, fewer weeds, moss drying back. Real transformation builds over a full season (3-6 months). A lawn with heavy moss or compacted soil needs a full annual cycle including scarification to fully turn around. We’re always honest about realistic timelines at your survey.

You pay a fixed monthly amount via GoCardless direct debit, spread evenly over 12 months. This covers your four seasonal visits for the year, so there are no surprise bills. Your price is locked for 12 months.

There is no minimum term. You can cancel at any time with 30 days' notice. On cancellation, we settle fairly by value so nobody overpays. If you have paid more than the value delivered, we refund the difference. Full details are in our terms and conditions.

Talk to George directly. Because George knows your lawn, issues get spotted and addressed quickly. If something’s been missed or needs tweaking, we’ll sort it, not hide behind a customer service team.

We use organic-based feeds that work on the soil biology, not just the grass. These aren’t chemical-free, but they’re chosen for their soil-conditioning properties. For stubborn weeds, we use targeted spot spraying - directly onto the weed, not across the whole lawn. We’re upfront about this: we’re eco-friendlier, not organic. But the approach is more considered than blanket-spraying everything.

We're based in Tiptree and cover Colchester, Tiptree, Kelvedon, Coggeshall, Marks Tey, West Bergholt, Witham, Wickham Bishops, Hatfield Peverel, Chelmsford, Danbury, South Woodham Ferrers, Maldon, Billericay, Stock, Ingatestone, Braintree and Halstead, plus the surrounding villages. Check your postcode on our areas page, or get in touch and we'll confirm.

No. Everything you signed up for carries on exactly as agreed, at the same price. If you have any questions about your plan, just ask George.